Brother MFC J815dw XL Setup

Brother MFC J815DW XL Setup

How to Setup Brother MFC J815DW XL


  • Take the Brother MFC J815dw xl setup printer out from the carton and remove all the packaging materials from it.
  • Keep the cords, installation CD, and the printer manuals safe for later use.

Loading paper:

  • Draw the paper tray out from the printer.
  • Lift the output paper tray until it locks into a position.
  • Press on the square-shaped expansion tray holder and extend the square-shaped paper tray until the tray snaps into a place.
  • Now, press the paper guides to fix the papers in the tray.
  • Load the paper with its printing side facing down.
  • Do not feed more papers or do not push them too much such that it causes trouble.
  • Adjust the paper guides to fix the papers and close the output paper tray of Brother MFC J815dw xl setup printer.
  • Pull the Paper support and flip open the support flap.

Installing ink cartridge:

  • Plug the power cord to the printer and the other end to a wall outlet.
  • Press the power button on the printer. 
  • Open the ink cartridge lid.
  • Unpack the ink cartridges without touching the electrical contacts.
  • Remove the protective films from the cartridges and insert them into the correct slots.
  • Slightly press and push the ink cartridge until it locks in the position.
  • Now, close the ink cartridges cover.
  • Wait until the ink is charged into the Brother MFC J815dw xl setup printer. You will see a message on the printer screen.
  • Continue with the basic printer settings on the printer display screen.
Brother MFC-J815DW XL troubleshooting

Brother MFC J815DW XL Driver

Brother MFC J815DW xl wireless setup
  • The printer driver is a software package that helps the printer to understand the data which is provided by the user.
  • The printer driver is available on the official printer website.
  • On the Support & Downloads page, the Brother MFC J815DW xl driver is present under Downloads.
  • Choose the OS of your computer and then select the OS version as well to find the driver which supports your computer for Brother MFC J815dw xl setup.
  • The ‘Full Driver & Software Package’ is provided, or else you can get the drivers separate under ‘Drivers’ and ‘Utilities.’

Brother MFC J815DW XL Driver Download

The printer driver can be downloaded in two ways:

Using Installation CD:

  • You get the installation CD when you buy the Brother MFC J815dw xl setup printer. Insert the CD into your computer’s hard drive.
  • Open the CD drive from ‘My Computer.’
  • Run the Brother MFC J815DW xl driver software by double-clicking on it and finish the installation.

Using Website:

  • If your computer does not support a CD drive, you can download the software package from the printer’s website.
  • Go to the official website from the browser.
  • Under Downloads, you can acquire the Brother MFC J815DW xl driver, which is compatible with your computer version.
  • Open the downloaded software to start the installation process.

Brother MFC-J815DW XL Driver Install

  • After installing the Brother MFC J815DW xl driver package, open the installer file to run it.
  • The Brother Installation window appears, select your language from the drop-down list and click on Next.
  • Read the License Agreement and accept it.
  • Next, pick your connection type and then select Next.
  • Choose the machine which you want to install.
  • If the connection is wireless, then complete the wireless device setup.
  • If the connection is wired, plug the USB cord or Ethernet cable to connect to the printer.
  • Now, select an installation type. Wait for a few minutes, until the process to complete.
  • Click Finish to complete the printer setup.
Brother MFC J815DW xl driver


The hardcopy of the printer manual will be provided when you buy the printer.Else, you can download the User’s Guide, Brother MFC J815dw xl Setup Guide, and Additional Feature Guide from the official website of the printer. These manuals are available in Spanish also.

Brother MFC J815DW XL Wireless Setup

  • Make sure your router network is turned on, and the network name is visible to other devices.
  • Keep the Brother MFC J815dw xl setup printer and router switched on.
  • During the installation, choose the ‘Wireless Network Connection’ connection type.
  • The Wireless device Setup Wizard window opens, check your router’s name and then select Yes to connect to the wireless network.
  • Most of the time, the Brother MFC J815DW XL Wireless setup wizard will automatically detect the printer and connect it to the Wi-Fi network that is available. Choose an installation method and proceed with the installation.
  • In case the printer cannot connect to the network, you have to configure the wireless connection manually. So follow the on-screen instructions.
  • When prompted, press the Wi-Fi button on the printer.
  • Select the ‘WLAN Assistant’ menu from the printer display and press the OK button on the printer control panel.
  • The configuring message will appear on the printer display.
  • Next, check the Wireless network Setup section on your computer screen for Brother MFC J815DW XL Wireless Setup. If still the connection is not established, click on the menu ‘No, I do not have a USB cable.’
  • You have to manually type the SSID and the security key of your network, which will be available on the router itself.
  • Again, press the Wi-Fi button on the printer control panel.
  • Select Brother MFC J815dw xl Setup Wizard and press the OK button.
  • To enable WLAN, press the right arrow button on the control panel.
  • Choose the network SSID from the list that is shown. 
  • If the network is not present in the list, you can manually enter SSID and network key under SSID of Access point.
  • Use the navigation keys to move and select OK to confirm the credentials for Brother MFC J815DW XL Wireless Setup.
  • When the printer is connected to the network, the message stating the same will be displayed on the printer screen.

Brother MFC-J815DW XL Troubleshooting

Ink problems:

  • If the ink cartridge is not installed incorrectly, then it won’t be detected by the printer. Remove the cartridge and reinstall it.
  • When the error message’ Ink Low’ occurs, verify whether the ink level in the cartridge is less. Be ready to replace the cartridge anytime.
  • ‘Wrong Ink Color” appears on the Brother MFC J815dw xl setup printer display when the ink cartridge is placed in the wrong slot.

Paper problems:

  • If the paper is not inserted properly, then the printer gets jammed inside the printer. So, take the paper that is stuck. 
  • When the paper pick-up roller has a lot of dust on it, the error message ‘No Paper Fed Again’ will be displayed. So, clean the rollers periodically to avoid Brother MFC-J815DW XL troubleshooting.
  • If the paper settings did not match the paper you have inserted in the paper tray ‘Paper Size Mismatch’ appears on the screen.

Print problems:

  • Suppose the printer does not print anything, check the printer settings, and see if the right device is selected.
  • The print quality becomes bad because the Ink cartridge outlet might be blocked due to dirt, or the print head may not be clean. The paper should not be damp or crippled to avoid Brother MFC-J815DW XL troubleshooting. 
  • The printer may not print the desired page layout, so check the print and paper size settings.

Network problems:

  • Sometimes, you might not be able to access the printer over the network. At that time, see the network settings of the router and the printer. Keep the printer close to the network access point.
  • While configuring the printer, ensure that the printer and the computer are connected to the same network.
  • When the printer does not work over the network, disable the firewall settings and try to repeat the activity or check the device settings.

Setup problems:

  • Check if the power cord and the network cables are securely connected.
  • The unsettled Scanner Cover and the Jam Clear Cover can cause Brother MFC-J815DW XL troubleshooting problems.
  • When the printer screen is displaying error messages, make sure to take the find the issue and then take the appropriate steps to clear it.
  • Use only the original ink cartridges to replace the old ones. If not, the cartridge may not be recognized by Brother MFC J815dw xl setup printer.