printer not responding Windows 7

Why The Printer Not Responding Windows 7?

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If the printer is not responding while attempting to perform the printing tasks from your Windows 7 PC, use the solutions available here and troubleshoot the printer not responding Windows 7 problem.

There are various reasons that result in this issue:

  • Problems in connections
  • Incompatible printer drivers
  • Bad configurations
  • Spooler service not working

Refer to the below instructions to troubleshoot the printer problems. But before starting with the troubleshooting solutions, let’s try some basic steps.

After checking these, continue with the solutions.

  • Make sure there is a proper connection between the PC and the printer.
  • If the printer and PC are physically connected, ensure that the cable is connected firmly.
  • If the devices are connected over a wireless network, then confirm that a proper connection has been established.
  • Also, follow these resolving steps if the printer is connected on a wireless connection.
  • Switch off the printer, PC, and the Wi-Fi router.
  • Leave the devices to remain idle for some time.
  • Few minutes later, turn on all the devices.
  • Try to print and check if the problem is resolved.

If the printer not responding Windows 7 problem prevails, follow the instructions and make the printer work like before.

Solution 1 - Run the Utility:

Normally, the Windows PC comes with an inbuilt troubleshooter. Users can use this functionality to find and resolve printer issues. Follow the below steps if the PC displays “Printer not responding on Windows 7” error message.

  • Tap on the “Start” button and type “Troubleshooting” in the search box. Then open “Troubleshooting.”
  • The “Control Panel” window will open. In that window, locate the “Use a Printer” option under “Hardware and Sound” and click on it.
  • Choose the “Next” button and continue with the instructions on the troubleshooter wizard. If the utility locates any printer issues, then resolve the problem with the help of the instructions on the troubleshooter.

If the printer not responding Windows 7 problem prevails, move on to the next solution.

Solution 2 - Restart the Printer Spooler:

The Printer Spooler is the one that manages all the print jobs on your Windows 7 computer. Follow the below steps and restart the printer spooler.

  • Log in to your computer connected to the printer as the “Administrator.”
  • Press the “Windows” and “R” keys simultaneously. In the Run dialogue box that opens, type “services.msc.” Then press the “Enter” button.
  • In the next window, find “Print Spooler” from the available list of Windows Services. Open the “Print Spooler.”
  • Next, in the “Print Spooler Properties” dialogue box, choose the “Stop” option under the “Services Status” option. Then choose the “Start” button and click on “Ok.” The spooler will now restart.

After trying all the above-mentioned steps, if the printer not responding Windows 7, move to the next solution.

Solution 3 - Reinstall the printer driver:

If the printer driver installed on your computer is incompatible, then the “Printer not responding” issue will occur. Try to uninstall the printer driver and reinstall it on the Windows 7 PC.

  • Initially, disconnect the printer from the computer.
  • Open the “Control Panel” window on the computer.
  • Select “Devices and Printers” in the Control Panel window and then locate your printer icon.
  • Right-click on the printer icon and select the “Uninstall device” or “Remove device” option.
  • Carry out the instructions displayed on the screen to complete the uninstallation.
  • After uninstalling the printer driver, restart your Windows 7 computer. And check the issue printer not responding Windows 7.

Now, reinstall the suitable driver on your computer.

  • Go to the official support page of your printer.
  • Locate and download the printer driver recommended for the Windows 7 operating system.
  • Run the downloaded driver installer to begin the installation and follow the on-screen prompts.
  • During the installation process, choose the connection type when prompted.
  • Complete the on-screen instructions and finish the installation.

When the printer driver installs on your Windows 7 PC, try to print and see if the issue persists. If the printer is still not responding or there is an issue in installing the printer driver, contact our technical experts to fix the issue printer not responding Windows 7.