Printer Not Printing On Both Sides

Fixed: HP Printer Not Printing On Both Sides

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Many printer models support duplex or double-sided printing. However, some of them don’t. When you try to use your printer not printing on both sides, but it refuses to do so, you first have to check if your printer model supports double-sided printing. To do the same, you can refer to your printer manual or check the manufacturer’s site. If your printer supports double-sided printing, it will have a built-in duplexer. If you confirm that your printer model is capable of printing on both sides of the paper and still it does not perform duplex printing, continue with the following troubleshooting methods:

Method 1-Checking the driver/software settings on your computer:

The driver/software settings tell your printer how exactly to print a page. These settings will override those on the printer.

  • On your computer, you have to navigate to the Printers and Faxes folder.
  • Right-click the printer driver and choose the Properties option.
  • In the Properties window displayed next, click the Device Settings tab. Then, go to the Installable Options section and confirm that the duplex unit is set to Available. Your printer can print on both the sides of the paper only if this option is set to Available.

Method 2-Checking the Media settings:

At times, the Media settings might prevent your printer not printing on both sides. To resolve this issue, execute the following instructions: If you are using Windows 9.x, make use of these steps:

  • First, you have to check the Media settings on the print driver. Click the Setup tab and then ensure that the media weight option is NOT set to Ultra Heavy.
  • Next, on your printer, confirm that the media type option under the Media menu is NOT set to Ultra Heavy.
  • In case you are utilizing Windows 2000 or XP, make use of the following steps:
  • Check the Media settings on the print driver. To do the same, follow these instructions:
  • Click the General tab. Then, select the Printing Preferences option.
  • When the next window displays, click the Paper/Quality tab. Go to the Advanced section.
  • Under Printer features, you will find Media type. Here, confirm that the media setting is NOT set to Ultra Heavy.
  • Now, on your printer, check under the Media Menu and confirm that the media type is NOT set to Ultra Heavy.

The methods explained above should help you solve the “Printer not printing on both sides” problem.