HP Printer Says Cartridge Empty but Full

Solved: HP Printer Says Cartridge Empty But Full

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HP Printer Says Cartridge Empty But Full

If your HP Printer Says Cartridge Empty But Full, then check these conditions.

  • Confirm that the ink cartridge is installed correctly in your HP printer.
  • Ensure that the protective tape is removed from the ink cartridge. This is because, if the tape is left out on the ink cartridge, it will cover the ink port and electrical contacts of the cartridge.
  • Confirm that the installed ink cartridges are genuine. If any third-party ink cartridges are used, then the printer might not recognize them. In this case, the printer will display this error message.
  • Make sure that the refilled ink cartridges are not used in the HP printer. If all the above conditions are satisfied, but the HP printer is displaying Cartridge empty error message on the control panel screen or the computer’s display, then simply ignore the message and continue printing on your device.
  • If the error message is continuously occurring on the device’s screen, try to reset the HP printer. This will surely resolve the issue.
  • The steps on how to reset the HP printer is provided on this website. Simply follow those instructions and reset the printer.

Reset the HP printer to resolve the “Cartridge Empty” error message:

  • Step 1: Switch off the HP printer.
  • Step 2: The power cable should be disconnected from the printer for about 30 seconds.
  • Step 3: Now, reconnect the power cable to the HP printer.
  • Step 4: Switch on the printer and press the Resume button. Hold the button for 10-20 seconds.
  • Step 5: The Attention light will turn on and now, release the Resume button.
  • Step 6: When the printer is restored to factory defaults, both the Attention and Ready light will start flashing.

Now, the error message would have been resolved on your HP printer. If the error message HP printer says cartridge empty but full persists, then contact our technical support team. Our experts will help you resolve the issue.