Users often complain that their HP printer offline and they are unable to print anything. In such cases, the offline or printer offline message will display on their computers and their HP printer will refuse to print. To fix the offline issue, you can try the following troubleshooting methods one by one. NOTE: The following methods will apply to all HP printers and computers that run on Windows.
This method involves downloading a special version of HP Print and Scan Doctor that has been specifically designed to deal with printer offline issues. You have to make use of this tool to get your printer back online. Now, follow the instructions given below to do the same:
In this method, you will have to confirm that the default printer driver matches the HP printer you are trying to print to. Make use of the following steps to do the same: Carry out the instructions given below to set your default printer in Windows 10:
This method involves the setting up of a manual IP address for your HP printer. After setting up the IP address, you need to add a printer port to your Windows computer that will match the new IP address. Now, continue with the following instructions:
One or more of the above methods should help you resolve the HP printer offline issue.