Hp printer doesn’t recognize new cartridge

How To Fix HP Printer Doesn’t Recognize New Cartridge?

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The HP Printer offers a wide range of connection choices. The HP printers come with accessibility to configure, monitor, and perform the printer functions from the control panel. The HP printer doesn't recognize new cartridge when you replace an empty cartridge. The error can instantly reduce the efficiency of the printer. Multiple factors might give rise to this issue.

The possible sources of the error:

  • Defective Cartridge.
  • Cartridges in the wrong Slot.
  • Damaged or uncleansed metal contacts.
  • Unremoved protective tapes or strips.
  • Malfunctioned cartridge installed.

Fix the HP Cartridge Not Recognized Error:

Method 1:

Initially, make use of these basic steps to fix the cartridge not recognized error.

  • Take out the installed cartridge.
  • Clean the metal contact on the cartridges.
  • Wipe the metal contacts with a damp tissue.
  • Check if you have removed the yellow tape before installing the ink cartridge.
  • Confirm that the HP cartridge number matches the ones for your printer.
  • Replace it with the new HP cartridge.
  • Reboot the printer.
  • Make sure to install the compatible ink cartridge.

Method 2:

You can reset (power cycle) the HP printer to check if the ink cartridges are recognized.

  • Turn on the HP printer if it is turned off.
  • With the printer turned on, remove the power cord from the printer to turn it off.
  • Now, wait for at least 30 seconds.
  • Again, connect the printer to the power supply using the power cord and turn on the printer.
  • Once the printer is ready, check if the ink cartridges are recognized.

Method 3:

If the HP printer doesn't recognize new cartridge, then reset the printer to factory defaults as mentioned below. Note: The steps might vary depending on your printer model.

  • Press the HOME button.
  • Select the Setup menu.
  • Select Tools
  • Select Restore Factory Default.
  • Restart the HP printer.