Hp Officejet 6500 Printing Issues

Hp Officejet 6500 Printing Issues

While printing a document, there are chances for the print operation to fail and it could be due to many reasons.

The most common printing issues that can occur on an HP OfficeJet 6500 printer are listed below.

  • Slow printing
  • Black ink not printing
  • Printer offline

The below section explains how to resolve the HP Officejet 6500 printing issues in detail.

Slow printing

If you find that the printing speed of your printer has come down gradually over a period of time, then use the methods given here to fix the issue.

Method 1: Reset the printer

In most cases, you can resolve the print speed issue by resetting the printer. To do so, follow the below instructions.

  • Make sure that your HP Officejet 6500 printer is turned on.
  • Now, unplug its power cord from the electrical outlet while the printer is turned on.
  • Leave the printer disconnected from the power source for 60 seconds.
  • Now, reconnect the power cable and turn the printer on.
  • Try to print a document and check its status. If the print speed of your HP Deskjet 6500 printer is not as usual, then perform the next method.

Method 2: Disable Quiet mode

  • Open the HP Smart app.
  • Make sure that your HP printer is selected.
  • Click Advanced Settings > Settings > Off > Save.

This will fix the printing issue on your HP printer due to which the print speed got reduced.

Method 3: Try using a different USB cable

  • If you find the printing speed to be slow while performing the print operation over a USB cable connection, then check whether the cable is connected securely.
  • Unplug the cable from both your computer and printer. Then reconnect the cable firmly
  • If the cable that you’re using for the connectivity is damaged, then get another USB cable and use it.
  • Make sure the cable is not too long.
  • Now, print a test page.
  • If the slow printing issue persists, then perform the next method to resolve it.

Method 4: Update your printer firmware

  • Sometimes the outdated printer firmware may also result in a slow printing issue.
  • Check if the HP Officejet 6500 printer firmware is up-to-date.
  • If not, update it.
  • You can download the printer firmware from the official HP support page for your printer model.
Hp Officejet 6500 Printing issues

Method 5: Reinstall the printer driver

To fix the slow printing issue on your HP Officejet 6500 printer, you can try reinstalling the printer driver. Here, we have provided the steps to reinstall the printer driver on a Windows computer.

  • Remove your HP printer using the Add or Remove program on your computer.
  • Restart your Windows computer if prompted.
  • After your computer restarts, download the latest version of the printer driver from the printer’s official support page.
  • Run the installer file on your computer.
  • After reinstalling the printer driver, check if the slow printing issue is resolved by printing a test page.
Hp Officejet 6500 Printing

Black ink not printing

  • Initially, check whether there is enough ink available in the black cartridge. You can check the ink level from the home screen of your printer. 
  • If the ink level is low in the black ink cartridge, then replace it with a new one.
  • Make sure that you’re using a genuine black ink cartridge.
  • Check if the ink cartridge is installed properly. If not, remove and reinstall it correctly.
  • Make sure that the print settings are configured correctly.
Hp Officejet 6500 Printing

Printer offline

  • Restart your HP OfficeJet 6500 printer.
  • Turn on your printer if the it is turned off.
  • Use the HP diagnostic tool “HP Print and Scan Doctor” to resolve the printer offline issue.
  • Check whether your printer is set as the default printer. If not, right-click on your printer on the Printers & scanners screen. Click on the Manage button followed by Set as default.
Printer status
  • Make sure that your printer and the Windows or Mac computer are connected to the same network.
  • Reinstall the printer driver on your computer.
  • Reset the printer settings to default

To know more about how to resolve the HP Officejet 6500 printing issues, contact us.