Most of the printer users might have encountered the cartridge issue, wherein the printer fails to recognize the refilled ink cartridge. The main cause of this issue is ink or toner cartridge not installed properly. To know how to get HP printer to recognize refilled cartridge, follow the steps below.
To resolve the HP printer not recognizing the refilled cartridge issue, perform the quick troubleshooting solutions given below.
If the refilled ink cartridge is not seated properly, then there is a chance for this issue to occur. As soon as you encounter this issue, check if the ink cartridge is inserted properly. If not, remove and reinsert it.
Usually, when you remove and reinsert the same ink cartridge or insert a new ink cartridge, the printer will automatically recognize it and reset its internal memory. If the printer fails to reset its internal memory, then there is a chance for this issue. To reset your printer’s internal memory, follow the instructions given below.
In most of the printer, the metal contacts will be in the back of a toner cartridge or an ink cartridge. When the internal parts contain dust, then there is a chance for the printer not to recognize the refilled ink cartridge. In this case, open the cartridge access door or cartridge cover and look for the dust particle around the metal contacts. Clean the dust particles using a lint-free cloth dipped in water. After cleaning the printer's internal parts, leave it to dry, and then close the cartridge cover. Now, check if the ink cartridge not recognize refilled ink cartridge issue is resolved.
During the printer firmware update process, the cartridge protection is enabled automatically. This option blocks the cartridge from working on any other printer. Disable the HP Cartridge Protection option and then check if this issue is resolved. If you still have any query on how to get HP printer to recognize refilled cartridge, click the call button available on the screen.