How To Get HP Printer To Recognize Refilled Cartridge?

How To Get HP Printer To Recognize Refilled Cartridge?

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Most of the printer users might have encountered the cartridge issue, wherein the printer fails to recognize the refilled ink cartridge. The main cause of this issue is ink or toner cartridge not installed properly. To know how to get HP printer to recognize refilled cartridge, follow the steps below.

Error Messages Displayed On Your Printer’s LCD Screen

  • Toner is not compatible.
  • Printer cartridge is not detected.
  • HP Cartridges Locked or Cartridge Protection enabled.
  • No cartridge installed.
  • Flashing warning lights.

To resolve the HP printer not recognizing the refilled cartridge issue, perform the quick troubleshooting solutions given below.

Solution 1: Reinsert The Refilled Cartridge

If the refilled ink cartridge is not seated properly, then there is a chance for this issue to occur. As soon as you encounter this issue, check if the ink cartridge is inserted properly. If not, remove and reinsert it.

Solution 2: Reset Your Printer’s Internal Memory

Usually, when you remove and reinsert the same ink cartridge or insert a new ink cartridge, the printer will automatically recognize it and reset its internal memory. If the printer fails to reset its internal memory, then there is a chance for this issue. To reset your printer’s internal memory, follow the instructions given below.

  • Take the refilled ink cartridge out of your printer.
  • Turn off your printer and disconnect its power cable from an electrical outlet.
  • Leave the HP printer disconnected from the power source for about 10 minutes.
  • After waiting for 10 minutes, reconnect the power cable into the printer.
  • Turn on the printer and reinsert the filled ink cartridge.
  • Now, check if the HP printer does not recognize the refilled cartridge issue is resolved. If not, Proceed with the steps below to know how to get HP printer to recognize refilled cartridge by cleaning the internal parts of your printer.

Solution 3: Clean The Internal Parts Of The Printer

In most of the printer, the metal contacts will be in the back of a toner cartridge or an ink cartridge. When the internal parts contain dust, then there is a chance for the printer not to recognize the refilled ink cartridge. In this case, open the cartridge access door or cartridge cover and look for the dust particle around the metal contacts. Clean the dust particles using a lint-free cloth dipped in water. After cleaning the printer's internal parts, leave it to dry, and then close the cartridge cover. Now, check if the ink cartridge not recognize refilled ink cartridge issue is resolved.

Solution 4: Update Printer Driver

  • Make sure that your HP printer’s firmware is up-to-date.
  • If not, update it and then check if the printer recognizes the refilled ink cartridge.

Solution 5: Disable HP Cartridge Protection

During the printer firmware update process, the cartridge protection is enabled automatically. This option blocks the cartridge from working on any other printer. Disable the HP Cartridge Protection option and then check if this issue is resolved. If you still have any query on how to get HP printer to recognize refilled cartridge, click the call button available on the screen.