Why My Epson Printer Not Printing? | Troubleshooting

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Epson Printer Won't Printing

The Epson printer not printing due to various reasons. Below are the troubleshooting steps to resolve this problem.

Basic troubleshooting

First, check if the Epson printer is turned on.

If needed, remove the power cord from the printer and the wall outlet.

Leave it for a few minutes.

Now, plug the AC power cord into the wall outlet and the rear port of the Epson printer.

Turn on the printer by pressing the Power button.

Now, the Power LED stays lit.

Connection between Epson printer & Your Computer

Check if the interface (USB or network) cable is firmly connected between the printer and the correct port of your computer.
If the interface cable is damaged, replace it with a new one.

Note: Do not use any intermediate device for establishing the connection between them.

Printer settings

On your Windows computer connected to the printer, hold the Win and R keys together to open the Run dialog box.
Type ‘Control Panel’ in the Open field and click the OK option.

When you see the Control Panel screen, select the Devices and Printers option.
Find your Epson printer and right-click its icon.

Step 1 - Default Printer
Choose the Set As Default Printer option.

Step 2 - Use Printer Offline/Pause Printing

Select the See What’s Printing option.
Click the Printer tab and remove the checkmark next to the Use Printer Offline option if it is selected.

Also, deselect the checkbox next to the Pause Printing option to resolve Epson printer not printing problem.

Stalled Print Jobs

Windows 8.x

Go to the Apps screen and select the Control Panel option.
Click the Hardware and Sound option and select the Devices and Printers option.

Right-click your Epson printer icon and choose See What’s Printing.
Select the stalled print job, right-click it, and select Cancel -> Yes.

Windows Vista

Click the Start icon and then choose the Control Panel.
Click Hardware and Sound followed by Printer. Right-click the model name of your Epson printer and select the Open option.

Right-click the unwanted print job and select the Cancel option followed by the Yes option.

Printer Software

If you have installed the incorrect printer software, remove it from the computer.
Download the correct version of the Epson printer software from the official Epson site and install it as per the on-screen instructions.

If you have any doubts in resolving the Epson printer not printing problem, contact our technical experts.