Canon G2000 Error 5011

Canon G2000 Error 5011

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The error 5011 in Canon G2000 is a standard error that occurs when there is a problem with the printer’s ink tank. You can fix this error quickly by following the quick steps given below.

Solution 1: Restart your printer

  • With the Canon G2000 printer turned on, unplug the power cord from the electrical outlet. Also, disconnect any USB cables connected to it.
  • Wait for a few minutes and replug the printer's power cord to the electrical outlet. Make sure it is working and you are getting power supply from it.
  • If necessary, connect your printer to a different electrical outlet.
  • Reconnect the USB cable to the printer's USB port and open the printer's lid to access the scanner.
  • Next, press the Power button on the printer's control panel to turn it on and close the scanner lid.
  • If the error 5011 reappears on your Canon G2000 printer, move on to the next solution.

Solution 2: Check the ink level

  • On your Canon G2000 printer, visually check the ink levels in the ink tank.
  • If you find the printer is running on low ink, refill the ink tanks with genuine ink bottles.
Canon G2000 Error 5011
  • Do not force the ink into the tank after loading the ink bottle on the ink filling port.
  • Make sure not to tilt the machine while moving because it may lead to ink leakage.
  • Close the ink tank cover after filling the ink tank and restart your printer.
  • Now, check if the error 5011 error has been resolved.
  • If the error persists, remove and reinstall the printer driver and also reconfigure the printer settings during the printer driver installation.
Canon G2000 Error 5011

Solution 3: Remove and reinstall the Canon printer driver

On your Windows computer, open the Run dialog box by pressing Windows + R.

Canon G2000 Error 5011

Type 'control' in the Run dialog box and hit Enter to launch the Control Panel.

Canon G2000 Error 5011

Click on Uninstall a program beneath Programs.

Canon G2000 Error 5011
  • Select the Canon printer from the displayed list and click the Uninstall/Change button at the top.
  • Follow the on-screen prompts and remove the installed printer driver from your Windows computer.
  • Visit the official Canon site and download the printer driver.
  • Make sure to download the correct printer driver that supports your OS version.
  • Install the printer driver and verify the printer functionality.