Brother printer not responding

Brother Printer Not Responding

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Whenever you perform a print operation from your computer or hand-held device, there are chances for issues to occur. Most of the printer issues can be fixed easily. If you are using a Brother printer, then you might have encountered this error Brother printer not responding. To resolve this issue, carry out the simple troubleshooting methods given below. Initially, make sure to disable any antivirus software installed on your computer. You can enable it later once the issue has been resolved.

Method 1: Check your printer status

  • Check if your Brother printer is turned ON.
  • If not, press the Power button on its control panel to turn it ON.
  • Check whether any error message is displayed on your printer’s screen.
  • If yes, resolve it first and then perform the print operation.
  • Make sure that your hand-held device or computer is connected to the same network as the Brother printer.

Method 2: Run the Network Repair Utility

If you encounter this Brother printer not responding issue due to network issues, then perform this method.

  • Download the Brother Network Repair Tool file from the printer’s official site.
  • After downloading it, open the folder named nettool. Double-click on the BrotherNetTool.exe file.
  • Run the utility by following the on-screen instructions.
  • After completion, check whether the Brother printer is responding or not.
  • If not, go to the next method.

Method 3: Update your printer driver

  • Check if the printer driver installed on your computer is up-to-date.
  • If not, update it and then try to perform the print operation.
  • If the update process doesn’t resolve the Brother printer not responding issue, then try the next method.

Method 5: Reinstall the printer driver

  • First, uninstall the printer driver file on your computer.
  • After uninstalling, download the printer driver from the printer’s official site and install it on your computer.
  • Make sure to install the printer driver correctly.

If the reinstallation process doesn’t resolve the Brother printer not responding issue, contact our technical experts to fix the issue.