Is your Brother printer connected but not printing? Check the connection between the printer and your computer once again. If you have connected the printer over a wireless network, make sure both devices are connected to the same network.
Steps To Fix The Issue
Verify whether the status LED is lit. If not, remove the power cable and reconnect it after a few seconds.
For a wireless connection, check the router and modem. Resolve any issues with the Internet Service Provider.
For a USB connection, remove the cables from the hub or switch. Now, connect the printer and computer directly using the USB cable.
For a wired network connection, check whether the cables are defective and replace them if required.
Verify the printer's LCD screen whether it shows any errors. If you see an error, continue with the on-screen instructions to fix it.
Reboot the printer, router, and computer. Now, check whether the issue is resolved.
Open the Devices and Printers window on your Windows computer.
Now, right-click on the printer and select the Set as Default Printer option from the displayed list.
If you have connected the printer to a Mac, open System Preferences.
Go to the Print & Scan section and choose the printer in the Default printer drop-down list.
If you find the printer to be offline, turn it to online.
If you still can't print using the Brother printer, reinstall the printer driver.
Uninstall the current driver. Go to the official Brother website.
Navigate to the Support page and choose your printer model from the Product category section.
Now, download the latest printer driver to your computer.
Run the installer file and continue with the on-screen instructions to install the driver.
Once the software is installed, you should be able to print without any issues. If you need remote assistance to resolve Brother printer connected but not printing issue, contact our technical team.